FAQ – Millie Tucker

Do you ship orders?

Yes, we ship select items within the United States. Orders that are eligible for shipping typically leave our shop within 2-4 business days. Certain items may need longer time for shipping and those items will be notated.

Are all items available for shipping?

Not all items are available for shipping. Some pieces are designated for local pickup only due to size, weight, or special handling requirements. Shipping or pickup options are clearly noted on each product page.

What is your return policy?

Unused items in original condition may be returned within 30 days of purchase. Some items, including seasonal or personalized pieces, may be final sale.

What if my order arrives damaged?

Please contact us as soon as possible—we’ll take care of it.

Do you offer local pickup?

Yes! Local pickup is available for all items. Simply select local pickup at checkout, and we’ll notify you when your order is ready at our Edmond location.

How do I know if an item is pickup-only?

Pickup-only items are clearly labeled on the product page. If local pickup is required, it will be the only option available at checkout.

When will my order be ready?

Most pickup orders are ready within about 24 hours. We’ll send you an email as soon as your order is ready so you know when to stop by.

Do you offer personalization?

Yes. We offer select personalization services to create a beautifully finished, one-of-a-kind gift.

What items can be personalized?

Select items are available for embroidery monogramming.

Jon Hart pieces may be personalized with hot stamping.

Select Mariposa and Salisbury items may be custom ordered with engraving; these orders are placed in-store or by phone to ensure every detail is just right.

Is there an additional charge for personalization or engraving?

Personalization and engraving fees vary by item and method and will be clearly outlined prior to ordering.

Can personalized or engraved items be returned or exchanged?

As personalized and engraved items are made specifically for you, they are final sale.

How do I start a registry with Millie Tucker?

You can begin your registry in one of two ways:

Book a Personal Appointment (Recommended)

We always encourage couples to schedule an in-store appointment for the most personalized experience. Simply select “Make an Appointment” to choose a time and date that works best for you. Our warm, knowledgeable staff will guide you through a curated checklist and help you select pieces that reflect your vision and style.

Build a Registry Online

Prefer to start from home? Select “Build a Registry” to be directed to our registry platform, Shop Local. While the online process works beautifully for tabletop and décor-focused registries, our team is always available if you need assistance.

What happens during an in-store registry appointment?

During your appointment, our team will thoughtfully guide you through selecting items that help you entertain, host, and begin your life together beautifully equipped.

After your visit, we will set up your registry on Shop Local and provide you with login credentials. From there, you can browse the full catalog and add additional pieces at your convenience.

What is Shop Local?

Shop Local is our trusted gift registry platform. It partners with many of the most prominent tabletop and gift vendors in the industry, serving as a bridge between retailers and brands.

While Millie Tucker carries many stunning tabletop lines in-store, we are not able to physically stock every item from every collection. Shop Local allows you to register for every available piece within each line — even if it is not currently displayed in the shop. If there is a specific item in-store that is not available online, we are happy to manually add it to your registry.

How do I share my registry with guests?

Once your registry is active in Shop Local:

A unique QR code is automatically generated for easy sharing.
Your registry can be directly linked to your wedding website.
Guests may shop either in-store with assistance from our staff or online at their convenience.

We make the gift selection process seamless for everyone.

What happens after my registry is live?

Relax and enjoy this season — we handle the details.

We track all purchases.
Every gift is beautifully wrapped.
We deliver gifts to the local address of your choice, including shower locations.
Our team remains available by phone or email for any updates or adjustments.

What if I receive duplicates or need to make exchanges?

For bridal registries, we offer a Bridal Return Appointment within 30 days of your wedding. We’ll personally assist you in reviewing your gifts to ensure you have the perfect balance of items.

If there are remaining items on your registry after your wedding, we extend a one-time 10% discount toward the purchase of those items within one year of your wedding date(availableto you or a family member).

Why register with Millie Tucker?

Personal Attention Every Step of the Way

We believe your registry experience should feel personal, not transactional. From building and editing your selections to wrapping and delivering gifts, our team is here to support you throughout the entire process.

Access to Unique and Exclusive Products

Through Shop Local, you gain access to the full catalog of each of our available lines — not just what is currently displayed in-store — giving you the ability to select pieces that truly reflect your style.

Ease and Convenience for Your Guests

Whether guests shop in-store with our friendly staff or online through your registry link, we handle the details. Every gift is wrapped and delivered locally to the address of your choice.